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Travel Agents

Also called: Destination Specialist, Travel Agent, Travel Consultant, Travel Counselor

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What they do:
Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
On the job, you would:
  • Collect payment for transportation and accommodations from customer.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.

Knowledge

Business
  • customer service
  • sales and marketing
Arts and Humanities
  • English language
Math and Science
  • geography
Engineering and Technology
  • computers and electronics

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • reading work related information
Social
  • looking for ways to help people
  • understanding people's reactions
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Ideas and Logic
  • notice when problems happen
  • order or arrange things
Attention
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Attention to Detail
  • Integrity
  • Dependability
  • Self Control
  • Achievement/Effort
  • Cooperation

Technology

You might use software like this on the job:

Data base user interface and query software
  • Microsoft Access Hot Technology
  • Travel Agent CMS
Presentation software
  • Microsoft PowerPoint Hot Technology
Calendar and scheduling software
  • Apollo Reservation System
  • Rezgo online booking software

Education

Education: (rated 3 of 5)
associate's degree or
high school diploma/GED
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$43,810
$28,280
$74,220
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Explore More

See more details at O*NET OnLine about travel agents.