Counter & Rental Clerks

conventional interests service customer compute charges provide information accept payment greet customer rental item take order

Counter Clerk, Rental Agent, Rental Sales Representative, Video Clerk

What they do:
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
On the job, you would:
  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.

Knowledge

Business

  • customer service
  • administrative services

Arts and Humanities

  • English language

Math and Science

  • arithmetic, algebra, geometry, calculus, or statistics

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Social

  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal

  • listen and understand what people say
  • communicate by speaking

Ideas and Logic

  • notice when problems happen
  • order or arrange things

Personality

People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

  • Attention to Detail
  • Dependability
  • Self Control
  • Cooperation
  • Integrity
  • Stress Tolerance

Technology

You might use software like this on the job:

Data base user interface and query software

  • Database software
  • Oracle Database Hot Technology

Presentation software

  • Microsoft PowerPoint Hot Technology

Spreadsheet software

  • Microsoft Excel Hot Technology

Education

Education: (rated 2 of 5)
high school diploma/GED or
bachelor's degree
usually needed

Get started on your career:

Apprenticeship.gov

Job Outlook

Average
New job opportunities are likely in the future.
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