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Meeting, Convention, & Event Planners

Also called: Convention Services Manager (CSM), Conference Planning Manager, Conference Services Manager, Catering Manager

What they do:
Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.
On the job, you would:
  • Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
  • Confer with staff at a chosen event site to coordinate details.
  • Inspect event facilities to ensure that they conform to customer requirements.

Knowledge

Business
  • customer service
  • administrative services
Arts and Humanities
  • English language

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • changing what is done based on other people's actions
  • looking for ways to help people
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems
Attention
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Attention to Detail
  • Cooperation
  • Dependability
  • Initiative
  • Achievement/Effort
  • Stress Tolerance

Technology

You might use software like this on the job:

Project management software
  • Convention Industry Council CIC APEX Toolbox
  • Microsoft Project
Electronic mail software
  • Email software
  • Microsoft Outlook
Data base user interface and query software
  • Microsoft Access
  • Oracle software

Education

Education: (rated 4 of 5)
bachelor's degree or
associate's degree
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$45,810
per year, on average
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See more details at O*NET OnLine about meeting, convention, and event planners.