Meeting, Convention, & Event Planners

customer convention customer requirement event service budget enterprising client agenda personal service

Conference Planning Manager, Conference Services Manager, Convention Services Manager (CSM), Events Manager

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What they do:
Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.
On the job, you would:
  • Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
  • Review event bills for accuracy and approve payment.
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.



  • customer service
  • administrative services

Arts and Humanities

  • English language


  • multimedia

Engineering and Technology

  • computers and electronics


Basic Skills

  • listening to others, not interrupting, and asking good questions
  • reading work related information

Problem Solving

  • noticing a problem and figuring out the best way to solve it


  • changing what is done based on other people's actions
  • looking for ways to help people



  • communicate by speaking
  • communicate by writing

Ideas and Logic

  • notice when problems happen
  • use rules to solve problems


  • pay attention to something without being distracted
  • do two or more things at the same time


People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Attention to Detail
  • Dependability
  • Stress Tolerance
  • Adaptability/Flexibility
  • Cooperation
  • Self Control


You might use software like this on the job:

Project management software

  • Microsoft Project Hot Technology
  • Oracle Primavera Enterprise Project Portfolio Management Hot Technology

Word processing software

  • Google Docs Hot Technology
  • Microsoft Word Hot Technology In Demand

Data base user interface and query software

  • FileMaker Pro
  • Microsoft Access Hot Technology


Education: (rated 4 of 5)
bachelor's degree or
some college
usually needed

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Job Outlook

New job opportunities are very likely in the future.
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