First-Line Supervisors of Entertainment & Recreation Workers
Guest Services Manager, Hair Salon Manager, Recreation Coordinator, Salon Manager
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Family Services Center Director; Hospitality Specialist; Special Services Officer
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What they do:
Directly supervise and coordinate activities of entertainment and recreation related workers.
On the job, you would:
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Train workers in proper operational procedures and functions and explain company policies.
- Furnish customers with information on events or activities.
Knowledge
Business
- customer service
- management
Arts and Humanities
- English language
Education and Training
- teaching and course design
Safety and Government
- public safety and security
Skills
Basic Skills
- talking to others
- keeping track of how well people and/or groups are doing in order to make improvements
Social
- teaching people how to do something
- understanding people's reactions
Abilities
Verbal
- listen and understand what people say
- communicate by speaking
Ideas and Logic
- use rules to solve problems
- notice when problems happen
Personality
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Leadership Orientation
- Social Orientation
- Cooperation
- Dependability
- Self-Control
- Optimism
Technology
You might use software like this on the job:
Spreadsheet software
- Microsoft Excel Hot Technology
Presentation software
- Microsoft PowerPoint Hot Technology
Electronic mail software
- Microsoft Outlook Hot Technology
Education
Education: (rated 1 of 4)
high school diploma/GED or
bachelor's degree
usually needed
bachelor's degree
usually needed
Get started on your career:
Find Training
Apprenticeship.gov
Job Outlook
Bright
New job opportunities are very likely in the future.
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See more details at O*NET OnLine about First-Line Supervisors of Entertainment & Recreation Workers.