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Arbitrators, Mediators, & Conciliators

Also called: Arbitrator, Commissioner, Labor Arbitrator, Mediator

What they do:
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
On the job, you would:
  • Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
  • Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
  • Prepare settlement agreements for disputants to sign.

Knowledge

Arts and Humanities
  • English language
Math and Science
  • psychology
Safety and Government
  • law and government
Business
  • customer service

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it
Social
  • bringing people together to solve differences
  • talking people into changing their minds or their behavior

Abilities

Verbal
  • communicate by speaking
  • communicate by writing
Ideas and Logic
  • make general rules or come up with answers from lots of detailed information
  • use rules to solve problems

Personality

People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
  • Integrity
  • Self Control
  • Stress Tolerance
  • Dependability
  • Attention to Detail
  • Concern for Others

Technology

You might use software like this on the job:

Spreadsheet software
  • Microsoft Excel
Electronic mail software
  • Microsoft Outlook
Office suite software
  • Microsoft Office software

Education

Education: (rated 5 of 5)

Get started on your career:

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Job Outlook

Average Outlook
New job opportunities are likely in the future.
Salary
$60,450
per year, on average
Green
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See more details at O*NET OnLine about arbitrators, mediators, and conciliators.