Skip navigation

Arbitrators, Mediators, & Conciliators

Also called: Arbitrator, Commissioner, Labor Arbitrator, Mediator

What they do:
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
On the job, you would:
  • Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
  • Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
  • Prepare settlement agreements for disputants to sign.


Arts and Humanities
  • English language
Math and Science
  • psychology
Safety and Government
  • law and government
  • customer service


Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it
  • bringing people together to solve differences
  • talking people into changing their minds or their behavior


  • communicate by speaking
  • communicate by writing
Ideas and Logic
  • make general rules or come up with answers from lots of detailed information
  • use rules to solve problems


People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
  • Integrity
  • Self Control
  • Stress Tolerance
  • Dependability
  • Attention to Detail
  • Concern for Others


You might use software like this on the job:

Spreadsheet software
  • Microsoft Excel
Electronic mail software
  • Microsoft Outlook
Office suite software
  • Microsoft Office software


Education: (rated 5 of 5)

Get started on your career:

Find Training Find Certifications

Job Outlook

Average Outlook
New job opportunities are likely in the future.
per year, on average
Check out my state Local Salary Info Find Jobs

Explore More

See more details at O*NET OnLine about arbitrators, mediators, and conciliators.