Arbitrators, Mediators, & Conciliators

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Alternative Dispute Resolution Coordinator (ADR Coordinator), Arbitrator, Labor Arbitrator, Mediator

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What they do:
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
On the job, you would:
  • Prepare written opinions or decisions regarding cases.
  • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
  • Conduct hearings to obtain information or evidence relative to disposition of claims.

Knowledge

Arts and Humanities

  • English language

Safety and Government

  • law and government

Business

  • human resources (HR)
  • management

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • writing things for co-workers or customers

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Social

  • bringing people together to solve differences
  • talking people into changing their minds or their behavior

Abilities

Verbal

  • communicate by writing
  • read and understand what is written

Ideas and Logic

  • make general rules or come up with answers from lots of detailed information
  • use rules to solve problems

Personality

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Integrity
  • Independence
  • Analytical Thinking
  • Dependability
  • Attention to Detail
  • Self Control

Technology

You might use software like this on the job:

Enterprise resource planning ERP software

  • Oracle PeopleSoft Hot Technology
  • SAP software Hot Technology

Presentation software

  • Microsoft PowerPoint Hot Technology In Demand

Spreadsheet software

  • Microsoft Excel Hot Technology In Demand

Education

Education: (rated 5 of 5)
professional degree or
bachelor's degree
usually needed

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Job Outlook

Bright
New job opportunities are very likely in the future.
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