Labor Relations Specialists

collective bargaining grievance company letter contract negotiation employee enterprising labor negotiation collective bargaining strategy employee representative

Business Agent, Business Representative, Field Operations Coordinator, Labor Relations Specialist

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Equal Opportunity Advisor (EOA)
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What they do:
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
On the job, you would:
  • Negotiate collective bargaining agreements.
  • Monitor company or workforce adherence to labor agreements.
  • Present the position of the company or of labor during arbitration or other labor negotiations.


Arts and Humanities

  • English language


  • human resources (HR)
  • management

Safety and Government

  • law and government

Education and Training

  • teaching and course design


Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Problem Solving

  • noticing a problem and figuring out the best way to solve it


  • bringing people together to solve differences
  • talking people into changing their minds or their behavior



  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • notice when problems happen
  • use rules to solve problems


People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Integrity
  • Dependability
  • Analytical Thinking
  • Attention to Detail
  • Initiative
  • Self Control


You might use software like this on the job:

Spreadsheet software

  • Microsoft Excel Hot Technology In Demand

Presentation software

  • Microsoft PowerPoint Hot Technology In Demand

Human resources software

  • Internet Grievance System IGS
  • Micropact entellitrak Labor Relations Edition


Education: (rated 4 of 5)
bachelor's degree or
master's degree
usually needed

Get started on your career:

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Job Outlook

Below Average
New job opportunities are less likely in the future.
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