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Labor Relations Specialists

Also called: Business Agent, Business Representative, Field Operations Coordinator, Labor Relations Specialist

Where in the military? In the military: see titles from the Air Force, Army, Coast Guard, Marine Corps, or Navy.

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What they do:
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
On the job, you would:
  • Negotiate collective bargaining agreements.
  • Monitor company or workforce adherence to labor agreements.
  • Present the position of the company or of labor during arbitration or other labor negotiations.

Knowledge

Arts and Humanities
  • English language
Business
  • human resources (HR)
  • management
Safety and Government
  • law and government
Education and Training
  • teaching and course design

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it
Social
  • bringing people together to solve differences
  • talking people into changing their minds or their behavior

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Integrity
  • Dependability
  • Analytical Thinking
  • Attention to Detail
  • Initiative
  • Self Control

Technology

You might use software like this on the job:

Spreadsheet software
  • Microsoft Excel Hot Technology
Presentation software
  • Microsoft PowerPoint Hot Technology
Human resources software
  • Internet Grievance System IGS
  • Micropact entellitrak Labor Relations Edition

Education

Education: (rated 4 of 5)
bachelor's degree or
master's degree
usually needed

Get started on your career:

Find Training Find Certifications Apprenticeship.gov

Job Outlook

Below Average Outlook
New job opportunities are less likely in the future.
Salary
$73,240
$19,520
$128,600
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See more details at O*NET OnLine about labor relations specialists.