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Baggage Porters & Bellhops

Also called: Bellman, Skycap, Sky Cap, Valet

What they do:
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
On the job, you would:
  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
  • Greet incoming guests and escort them to their rooms.
  • Receive and mark baggage by completing and attaching claim checks.

Knowledge

Business
  • customer service
Arts and Humanities
  • English language
Safety and Government
  • public safety and security

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Endurance
  • exercise for a long time without getting out of breath
Attention
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
  • Self Control
  • Integrity
  • Cooperation
  • Dependability
  • Concern for Others
  • Stress Tolerance

Technology

You might use software like this on the job:

Word processing software
  • Corel WordPerfect software
  • Microsoft Word
Spreadsheet software
  • Microsoft Excel
Electronic mail software
  • Microsoft Outlook

Education

Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Job Outlook

Average Outlook
New job opportunities are likely in the future.
Salary
$20,330
per year, on average
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See more details at O*NET OnLine about baggage porters and bellhops.