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Transportation Attendants

Also called: Bus Aide, Bus Attendant, Bus Monitor, Deckhand

Where in the military? In the military: see titles from the Air Force.

What they do:
Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
On the job, you would:
  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Provide boarding assistance to elderly, sick, or injured people.
  • Respond to passengers' questions, requests, or complaints.

Knowledge

Transportation
  • movement of people or goods by air, rail, sea, or road
Arts and Humanities
  • English language
Business
  • customer service
Safety and Government
  • public safety and security

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Attention
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
  • Dependability
  • Self Control
  • Stress Tolerance
  • Concern for Others
  • Cooperation
  • Integrity

Technology

You might use software like this on the job:

Electronic mail software
  • Email software
Word processing software
  • Microsoft Word
Time accounting software
  • Time tracking software

Education

Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Job Outlook

Average Outlook
New job opportunities are likely in the future.
Salary
$23,380
per year, on average
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See more details at O*NET OnLine about transportation attendants.