Passenger Attendants

Bus Aide, Bus Assistant, Bus Attendant, Bus Monitor

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Air Transportation; Air Transportation Apprentice; Air Transportation Craftsman; Air Transportation Journeyman; Air Transportation Manager; Traffic Management Operations; Traffic Management Operations Apprentice; Traffic Management Operations Craftsman; Traffic Management Operations Journeyman; Traffic Management Operations Manager
Unit Supply Specialist
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Air Transportation Specialist; Air Warfare Systems Engineer; Second Loadmaster
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What they do:
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
On the job, you would:
  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Provide boarding assistance to elderly, sick, or injured people.
  • Respond to passengers' questions, requests, or complaints.



  • movement of people or goods by air, rail, sea, or road

Arts and Humanities

  • English language


  • customer service

Safety and Government

  • public safety and security


Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others


  • looking for ways to help people
  • understanding people's reactions



  • communicate by speaking
  • listen and understand what people say


  • pay attention to something without being distracted


People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

  • Dependability
  • Self Control
  • Stress Tolerance
  • Concern for Others
  • Cooperation
  • Integrity


You might use software like this on the job:

Office suite software

  • Microsoft Office software Hot Technology

Electronic mail software

  • Email software

Operating system software

  • Microsoft Windows Hot Technology


Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Get started on your career:

Job Outlook

New job opportunities are likely in the future.
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See more details at O*NET OnLine about passenger attendants.