Reservation & Transportation Ticket Agents & Travel Clerks
Customer Service Agent, Reservation Agent, Reservations Agent, Ticket Agent
see titles from the Air Force, Army, Marine Corps, or Navy.
Air Transportation; Air Transportation Apprentice; Air Transportation Craftsman; Air Transportation Helper; Air Transportation Journeyman; Air Transportation Superintendent
Mobility Officer; Transportation Management Coordinator
Distribution Management Specialist; Mobility Officer; Transportation Management Coordinator
Air Transportation Specialist
What they do:
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
On the job, you would:
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Check baggage and cargo and direct passengers to designated locations for loading.
Business
Arts and Humanities
Engineering and Technology
- computers and electronics
Safety and Government
- public safety and security
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Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Social
- looking for ways to help people
- understanding people's reactions
Problem Solving
- noticing a problem and figuring out the best way to solve it
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Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- order or arrange things
- notice when problems happen
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People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Self Control
- Dependability
- Attention to Detail
- Cooperation
- Stress Tolerance
- Social Orientation
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You might use software like this on the job:
Data base user interface and query software
- Amadeus Altea Reservation
- Microsoft Access
Electronic mail software
- Email software
- Microsoft Outlook
Word processing software
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high school diploma/GED or
some college
usually needed
Get started on your career:
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New job opportunities are less likely in the future.
$35,230
per year, on average
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You might like a career in one of these industries:
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In the military:
see titles from the Air Force, Army, Marine Corps, or Navy.
