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Flight Attendants

Also called: Flight Attendant, In-Flight Crew Member, Purser

Where in the military? In the military: see titles from the Air Force, Coast Guard, Marine Corps, or Navy.

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What they do:
Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.
On the job, you would:
  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Administer first aid to passengers in distress.

Knowledge

Business
  • customer service
Safety and Government
  • public safety and security
Transportation
  • movement of people or goods by air, rail, sea, or road
Arts and Humanities
  • English language

Skills

Basic Skills
  • talking to others
  • listening to others, not interrupting, and asking good questions
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems
Attention
  • do two or more things at the same time
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Self Control
  • Concern for Others
  • Social Orientation
  • Stress Tolerance
  • Adaptability/Flexibility
  • Cooperation

Technology

You might use software like this on the job:

Calendar and scheduling software
  • AD OPT Altitude
  • Arkitektia Flight Itinerary
Spreadsheet software
  • Microsoft Excel Hot Technology
Computer based training software
  • IBM Lotus LearningSpace

Education

Education: (rated 3 of 5)
some college or
high school diploma/GED
usually needed

Get started on your career:

Find Training Apprenticeship.gov

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$56,640
$29,270
$80,940
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Explore More

See more details at O*NET OnLine about flight attendants.