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Flight Attendants

Also called: Flight Attendant, In-Flight Crew Member, International Flight Attendant, Purser

Where in the military? In the military: see titles from the Air Force, Coast Guard, Marine Corps, or Navy.

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What they do:
Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.
On the job, you would:
  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  • Monitor passenger behavior to identify threats to the safety of the crew and other passengers.

Knowledge

Business
  • customer service
  • human resources (HR)
Safety and Government
  • public safety and security
Arts and Humanities
  • English language
Transportation
  • movement of people or goods by air, rail, sea, or road

Skills

Basic Skills
  • talking to others
  • keeping track of how well people and/or groups are doing in order to make improvements
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems
Hearing and Speech
  • speak clearly
  • recognize spoken words
Attention
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Concern for Others
  • Dependability
  • Adaptability/Flexibility
  • Cooperation
  • Social Orientation
  • Self Control

Technology

You might use software like this on the job:

Spreadsheet software
  • Microsoft Excel Hot Technology
Presentation software
  • Microsoft PowerPoint Hot Technology
Calendar and scheduling software
  • SBS International Maestro Suite
  • ValtamTech Flight Crew Log

Education

Education: (rated 2 of 5)
high school diploma/GED or
bachelor's degree
usually needed

Get started on your career:

Find Training Apprenticeship.gov

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$59,050
$30,930
$84,790
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See more details at O*NET OnLine about flight attendants.