Order Clerks
Also called:
Customer Service Representative, Materials Specialist, Order Clerk, Warehouse Clerk
What they do:
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
On the job, you would:
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Prepare invoices, shipping documents, and contracts.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
Business
- customer service
- sales and marketing
Manufactured or Agricultural Goods
- manufacture and distribution of products
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Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Social
- looking for ways to help people
- understanding people's reactions
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Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- make general rules or come up with answers from lots of detailed information
Attention
- pay attention to something without being distracted
Visual Understanding
- quickly compare groups of letters, numbers, pictures, or other things
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People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Dependability
- Attention to Detail
- Integrity
- Persistence
- Cooperation
- Self Control
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Examples of the technology used in this career will be available soon.
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high school diploma
usually needed
Get started on your career:
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New job opportunities are less likely in the future.
$29,480
per year, on average
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