Order Clerks

conventional interests service verify information respond to complaints review orders inventory record telephone shipping date further processing

Materials Specialist, Order Clerk, Warehouse Clerk, Warehouse Person

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What they do:
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
On the job, you would:
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Recommend merchandise or services that will meet customers' needs.



  • customer service
  • administrative services

Manufactured or Agricultural Goods

  • manufacture and distribution of products

Engineering and Technology

  • computers and electronics
  • product and service development

Education and Training

  • teaching and course design


Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others


  • looking for ways to help people
  • changing what is done based on other people's actions



  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • notice when problems happen
  • order or arrange things

Visual Understanding

  • quickly compare groups of letters, numbers, pictures, or other things
  • see hidden patterns


People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

  • Attention to Detail
  • Cooperation
  • Integrity
  • Self Control
  • Stress Tolerance
  • Dependability


You might use software like this on the job:

Enterprise resource planning ERP software

  • Microsoft Dynamics Hot Technology
  • SAP software Hot Technology

Presentation software

  • Microsoft PowerPoint Hot Technology

Electronic mail software

  • Email software
  • Microsoft Outlook Hot Technology


Education: (rated 2 of 5)
high school diploma/GED or
certificate after high school
usually needed

Get started on your career:

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Job Outlook

Below Average
New job opportunities are less likely in the future.
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