Freight Forwarders

conventional interests information regulation cost research rates calculate rates current knowledge personal service shipping documentation shipment status

Air Export Agent, Air Export Coordinator, Route Specialist, Special Services Agent

What they do:
Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.
On the job, you would:
  • Calculate weight, volume, or cost of goods to be moved.
  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.

Knowledge

Business

  • customer service
  • administrative services

Transportation

  • movement of people or goods by air, rail, sea, or road

Arts and Humanities

  • English language

Math and Science

  • arithmetic, algebra, geometry, calculus, or statistics

Skills

Basic Skills

  • keeping track of how well people and/or groups are doing in order to make improvements
  • reading work related information

Social

  • changing what is done based on other people's actions
  • looking for ways to help people

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal

  • listen and understand what people say
  • read and understand what is written

Math

  • choose the right type of math to solve a problem
  • add, subtract, multiply, or divide

Ideas and Logic

  • notice when problems happen
  • order or arrange things

Personality

People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

  • Attention to Detail
  • Stress Tolerance
  • Dependability
  • Integrity
  • Cooperation
  • Achievement/Effort

Technology

You might use software like this on the job:

Enterprise resource planning ERP software

  • Oracle JD Edwards EnterpriseOne
  • SAP software Hot Technology

Presentation software

  • Microsoft PowerPoint Hot Technology

Materials requirements planning logistics and supply chain software

  • Arcline ArcFreight
  • TMW Enterprise Transportation Management Systems

Education

Education: (rated 2 of 5)
high school diploma/GED or
some college
usually needed

Get started on your career:

Find Training
Apprenticeship.gov

Job Outlook

Bright
New job opportunities are very likely in the future.
Local Salary Info
Find Jobs
See more details at O*NET OnLine about freight forwarders.