Certification: Business Class Services Specialist v2.0 (BCSS)

140 Phillips Road, Exton, PA 19341-1318

The SCTE Business Class Services Specialist (BCSS) v2.0 certification describes the knowledge of a technician who will install and troubleshoot business services for small to medium businesses. The successful certification candidate will have the business services knowledge to instill employer confidence, employee value, and impact the metrics of the customer experience.
Enterprise Voice
Ethernet Services
Performance Verification
Fault Management
Customer Service
HFC Networks
Networking Fundamentals
Managed Services

More than two years of work experience required?
Yes
Oral or Written Exam Required?
Yes
Renewal Required?
Every 3 Year(s)
Renew through Continuing Educational Units(CEU)?
Yes
Renew through Re-Examination?
Yes
Renew through Continuing Professional Development(CPD)?
No
Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)?
Yes

Specialty

The certification corresponds to a specialty within a recognized occupation. For example, Oncology Nurse and Pediatric Nurse are specialties within the nursing field, so Certified Oncology Nurse and Certified Pediatric Nurse would be classified as specialty certifications.

  • This certification is related to military occupational specialties.