Certification: Professional Dispatching and Scheduling

1341 G Street NW, 10th Floor Washington, DC 20005

Effective dispatching can make or break a community transportation organization. In its mission to ensure the effectiveness and viability of community transportation organizations, the Community Transportation Association provides a two-day training program designed for demand response operations. The Professional Dispatching and Scheduling (PDS) training program focuses on operational efficiency as well as customer service techniques.

More than two years of education or training after high school required?
No
More than two years of work experience required?
No
Oral or Written Exam Required?
Yes
Renewal Required?
Every 3 Year(s)
Renew through Continuing Educational Units(CEU)?
No
Renew through Re-Examination?
Yes
Renew through Continuing Professional Development(CPD)?
No
Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)?
No