Certification: START - Skills, Tasks, and Results Training

800 N. Magnolia Avenue, Suite 1800, Orlando, FL 32803

Hotels need qualified workers who can step into a job with a solid foundation of skills in their specific area, as well as general knowledge about the hospitality industry. AHLEI offers six line-level training programs designed to give your clients the edge they need to fill those positions at properties in your region.​

START (Skills, Tasks, and Results Training) for Individual Positions offers flexible and concise instructions on how to perform key tasks, along with the general hospitality knowledge and soft skills needed to succeed in a front-line position at a lodging property. Training culminates in a certification exam leading to a professional designation for your clients. ​

Certification gives job seekers a competitive edge over non-certified candidates. It may also increase job retention and lead to opportunities to earn higher wages. ​

More than two years of work experience required?
Yes
Oral or Written Exam Required?
Yes
Renewal Required?
Every 5 Year(s)
Renew through Re-Examination?
Yes
Renew through Continuing Professional Development(CPD)?
Yes
Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)?
Yes

Core

  1. The certification does not have a minimum education level or has an education level below a two-year Associates of Arts or Associates of Sciences degree and the certification does not have a minimum requirement for work experience or requires two or less years of work experience.
  2. The certification has an education level of an Associates of Arts or Associates of Sciences degree or higher, but has a work experience requirement of less than 2 years of work experience.
  3. The certification has a work experience requirement of more than 2 years but does not require a two-year Associates of Arts or Associates of Sciences degree.

  • This certification is related to the Job Corps training program.