Certification: Service Manager for Admins Certified

This certification verifies/validates that you can deploy and integrate Micro Focus Service Manager based solution into customers environments to support key IT processes of service request, incident, problem, configuration, release and service level management, and cover key aspects of ITIL v3 Service Lifecycle Management.

More than two years of education or training after high school required?
No
More than two years of work experience required?
No
Oral or Written Exam Required?
Yes
Renew through Continuing Educational Units(CEU)?
Yes
Renew through Continuing Professional Development(CPD)?
No

Product/Equipment

A product/equipment certification tests for knowledge about the use of proprietary software or hardware products. This classification is used primarily for computer-related companies such as IBM, CISCO, HP, etc.