Certification: Associate, Customer Service (ACS)

6190 Powers Ferry Road, Suite 600 Atlanta, GA 30339

With LOMA's Associate, Customer Service™ (ACS®) Program you can be prepared to meet these new demands. This program allows you to select courses from several "line of business" tracks, so you can tailor the designation to your career objectives. The ACS Program has been designed specifically to help you:
- Increase your knowledge of financial services
- Understand customer expectations, patterns, and behavior
- Organize an effective customer service team.
More information about this certification

Oral or Written Exam Required?
Yes
Renew through Continuing Educational Units(CEU)?
No
Renew through Re-Examination?
No
Renew through Continuing Professional Development(CPD)?
No
Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)?
No

On Site; Online Exam; Third Party Exam Center

Core

  1. The certification does not have a minimum education level or has an education level below a two-year Associates of Arts or Associates of Sciences degree and the certification does not have a minimum requirement for work experience or requires two or less years of work experience.
  2. The certification has an education level of an Associates of Arts or Associates of Sciences degree or higher, but has a work experience requirement of less than 2 years of work experience.
  3. The certification has a work experience requirement of more than 2 years but does not require a two-year Associates of Arts or Associates of Sciences degree.