Mail Clerks & Mail Machine Operators
Also called: Mail Clerk, Mail Handler, Mail Machine Operator, Postal Clerk
Produced by CareerOneStop
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Developments in technology and the growth of alternative delivery systems have shrunk demand for U.S. mail services, but despite fewer job openings than in past years, a great many people are still needed to run the U.S. Postal Service. Postmasters and mail superintendents lead operations of post offices and manage workers. They supervise mail processing, resolve customer complaints, and handle typical management duties such as hiring, training staff, and setting schedules. Mail sorters, processors and processing machine operators prepare incoming and outgoing mail for distribution. They sort and route mail to its destination, either by hand, or using machinery, including forklifts and automated conveyors to move large sacks of mail or unload trucks. Sorters and processors make sure the correct postage has been used, and keep records of mail shipments. Mail carriers represent the largest group of postal service employees. They typically sort mail and arrange it in order of their delivery route, then deliver the mail on foot, or by car. They also collect mail and deliver it to the post office. Mail carriers answer customers’ questions, provide forms, and keep an eye out for unusual circumstances on their route. Postal service clerks sell products, including postage stamps and money orders. They weigh packages and mailers, apply correct postage, collect money from customers, and advise them on mailing methods. There are also mail clerks and mail machine operators who work for private organizations. They prepare outgoing mail, and handle incoming mail. They wrap and weigh packages, and transfer containers of mail. Mail-related occupations typically require a high school diploma. Management and supervision level positions require related work experience. Mail carriers must be able to lift and carry heavy mailbags, and walk across a variety of surfaces in all types of weather conditions. They also encounter hazards such as traffic and animals.
What they do:Prepare incoming and outgoing mail for distribution. Time-stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.
On the job, you would:
- Wrap packages or bundles by hand, or by using tying machines.
- Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
- Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
- customer service
Arts and Humanities
- English language
- keeping track of how well people and/or groups are doing in order to make improvements
- reading work related information
People and Technology Systems
- thinking about the pros and cons of different options and picking the best one
Hand and Finger Use
- hold or move items with your hands
- put together small parts with your fingers
- listen and understand what people say
- read and understand what is written
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Self Control
- Attention to Detail
- Stress Tolerance
You might use software like this on the job:
Electronic mail software
Data base user interface and query software
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