Certification: Cisco Unified Contact Center Enterprise

170 West Tasman Dr., San Jose, CA 95134

Enterprise-level contact centers utilizing the Cisco Unified Contact Center Enterprise (CCE) solution require highly skilled support engineers to design, deploy, configure, and troubleshoot for maximum performance and minimal downtime.

The Cisco Unified Contact Center Enterprise Specialist certification ensures that you have the expertise needed to enable optimal solution performance.

More than two years of education or training after high school required?
More than two years of work experience required?
Oral or Written Exam Required?
Renewal Required?
Every 2 Year(s)
Renew through Continuing Educational Units(CEU)?
Renew through Re-Examination?
Renew through Continuing Professional Development(CPD)?
Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)?

Third Party Exam Center

Most Cisco certification exams are delivered in a proctored environment at a Pearson VUE® Authorized Test Center external site.


A product/equipment certification tests for knowledge about the use of proprietary software or hardware products. This classification is used primarily for computer-related companies such as IBM, CISCO, HP, etc.