Certification: ITIL® 4 Foundation - Accredited
121 South Tejon, Suite 1100, Colorado Springs, CO 80903
The ITIL® (4) Foundation "Pro" is a 3-day classroom room based on the exam specifications specified by AXELOS for the ITIL® (4) Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL 4 service management framework and prepare for the ITIL® (4) Foundation exam. In addition, the "Pro" edition offers a rich learning experience that helps the participants relate ITIL to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards.
- Oral or Written Exam Required?
- Yes
- Renewal Required?
- Every 2 Year(s)
- Renew through Continuing Educational Units(CEU)?
- No
- Renew through Re-Examination?
- Yes
- Renew through Continuing Professional Development(CPD)?
- No
- Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)?
- No
Online Exam
Advanced
The certification has an education level of an Associates of Arts or Associates of Sciences degree or higher and has a work experience requirement of more than 2 years, or requires obtaining a ‘core’ level certification from the same organization.