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Office Clerks, General

Also called: Administration Assistant, Administrative Assistant, Clerk, Office Manager

Where in the Navy? In the Navy: Aviation Boatswain's Mate, Aircraft Handling; Aviation Ordnanceman; Cryptologic Technician Administrative NEC; Master-At-Arms; Office Support Specialist; Personnel Clerk; Personnel Specialist; Religious Program Specialist; Religious Program Specialist Basic; Yeoman; Yeoman Basic

What they do:
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
On the job, you would:
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Knowledge

Business
  • administrative services
  • customer service
Arts and Humanities
  • English language

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • reading work related information
Social
  • understanding people's reactions
  • looking for ways to help people

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • group things in different ways
  • notice when problems happen

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Dependability
  • Integrity
  • Attention to Detail
  • Cooperation
  • Self Control
  • Independence

Technology

You might use software like this on the job:

Data base user interface and query software
  • Microsoft Access
  • St. Paul Travelers e-CARMA
Accounting software
  • Billing software
  • Bookkeeping software
Document management software
  • Filing system software
  • Records management software

Education

Education: (rated 2 of 5)
high school diploma/GED or
bachelor's degree
usually needed

Get started on your career:

Find Training Find Certifications Registered Apprenticeship

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$28,050
per year, on average
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See more details at O*NET OnLine about office clerks, general.