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Office Clerks, General

Also called: Clerk, Office Assistant, Office Clerk, Office Services Specialist

Where in the Navy? In the Navy: Administrative Assistant; Aviation Administrator; Conversion NEC RP Religious Program Specialist Basic; Conversion NEC YNS Yeoman (Submarines); Navy Reserve Order Writing System (NROWS) Orders Specialist; Personnel Clerk; Personnel Supervisor; Reserve Pay and Personnel Management (RPPM) Clerk; Submarine Administrative Assistant; Support Equipment Asset Manager

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What they do:
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
On the job, you would:
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.


  • administrative services
  • customer service
Arts and Humanities
  • English language


Basic Skills
  • listening to others, not interrupting, and asking good questions
  • reading work related information
  • changing what is done based on other people's actions
  • looking for ways to help people


  • communicate by speaking
  • listen and understand what people say
  • pay attention to something without being distracted


People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Integrity
  • Attention to Detail
  • Cooperation
  • Self Control
  • Dependability
  • Adaptability/Flexibility


You might use software like this on the job:

Data base user interface and query software
  • Blackboard software
  • Yardi software Hot Technology
Medical software
  • Henry Schein Dentrix
  • MEDITECH software
Accounting software
  • Intuit QuickBooks Hot Technology In Demand
  • Sage 50 Accounting


Education: (rated 2 of 5)
high school diploma/GED or
associate's degree
usually needed

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See more details at O*NET OnLine about office clerks, general.