Receptionists & Information Clerks

Clerk Specialist, Front Desk Receptionist, Office Assistant, Receptionist

Where in the military? Select a military branch to see samples.
Administration; Administration Journeyman; Aerospace Medical Service Apprentice, Allergy/Immunization Technician; Aerospace Medical Service Craftsman; Aerospace Medical Service Craftsman, Neurodiagnostic Medical Technician; Aerospace Medical Service Helper, Neurodiagnostic Medical Technician; Aerospace Medical Service Journeyman, Independent Duty Medical Technician; Health Services Management Apprentice; Health Services Management Journeyman; Services Apprentice
No similar titles were found.
Culinary Specialist; Personnel Administration Specialty; Yeoman
Administrative Specialist; Automotive Maintenance Technician; Motor Vehicle Operator
Administrative Assistant; Administrative Supervisor; Culinary Specialist; Culinary Specialist (Submarine); Hospital Corpsman; Office Manager; Religious Program Specialist; Submarine Administrative Manager; Submarine Administrative Office Supervisor; Yeoman
No similar titles were found.
What they do:
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
On the job, you would:
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Schedule appointments and maintain and update appointment calendars.

Knowledge

Business

  • administrative services
  • customer service

Arts and Humanities

  • English language

Engineering and Technology

  • computers and electronics

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Social

  • looking for ways to help people
  • changing what is done based on other people's actions

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Attention

  • pay attention to something without being distracted

Personality

People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

  • Cooperation
  • Attention to Detail
  • Dependability
  • Integrity
  • Concern for Others
  • Self Control

Technology

You might use software like this on the job:

Electronic mail software

  • Email software
  • Microsoft Outlook Hot Technology In Demand

Word processing software

  • Google Docs Hot Technology
  • Microsoft Word Hot Technology In Demand

Data base user interface and query software

  • Claim processing system software
  • FileMaker Pro

Education

Education: (rated 2 of 5)
high school diploma/GED or
associate's degree
usually needed

Get started on your career:

Find Training
Find Licenses
Apprenticeship.gov

Job Outlook

Bright
New job opportunities are very likely in the future.
Local Salary Info
Find Jobs
See more details at O*NET OnLine about receptionists and information clerks.