Receptionists & Information Clerks
Clerk Specialist, Front Desk Receptionist, Office Assistant, Receptionist
see titles from the Marine Corps or Navy.
Automotive Maintenance Technician; Motor Vehicle Operator
Culinary Specialist; Culinary Specialist (Submarine); Yeoman; Yeoman (Submarine)
What they do:
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
On the job, you would:
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Schedule appointments and maintain and update appointment calendars.
- administrative services
- customer service
Arts and Humanities
Engineering and Technology
- computers and electronics
- listening to others, not interrupting, and asking good questions
- talking to others
- looking for ways to help people
- changing what is done based on other people's actions
- communicate by speaking
- listen and understand what people say
- pay attention to something without being distracted
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Attention to Detail
- Concern for Others
- Self Control
You might use software like this on the job:
- Medical condition coding software
- Medical procedure coding software
Data base user interface and query software
- Data entry software
- St. Paul Travelers e-CARMA
Electronic mail software
- IBM Notes
- Microsoft Outlook