Office Clerks, General

conventional interests record clerical duties prepare documents computer data office equipment procedure incoming mail word processing

Clerk, Office Assistant, Office Clerk, Office Services Specialist

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Administration; Contracting Journeyman; Cyber Defense Operations Apprentice, RF Operations; Cyber Defense Operations Helper, Enterprise Operations; Health Services Management Apprentice; Historian Journeyman; Manpower; Munitions Systems Helper; Personnel Craftsman; Security Forces Helper, Military Working Dog Handler
Human Resources Specialist; Human Resources Technician; Military Police; Religious Affairs Specialist
Culinary Specialist; Investigator; Marine Safety Specialist Engineer; Marine Safety Specialist Response; Maritime Enforcement Specialist; Personnel Administration Specialty; Public Affairs Specialist; Public Information Specialty; Yeoman
Administrative Specialist; Aircraft Ordnance Technician; Automotive Maintenance Technician; Aviation Ordnance Systems Technician; Aviation Supply Specialist; Expeditionary Firefighting and Rescue (EFR) Specialist; Ground Command and Control (C2) Operations NCO; Ground Operations Specialist; Motor Vehicle Operator; Special Technical Operations (STO) Administrator
Administrative Assistant; Aviation Administrator; Conversion NEC RP Religious Program Specialist Basic; Flag Officer Writer; Navy Reserve Order Writing System (NROWS) Orders Specialist; Personnel Clerk; Religious Program Specialist; Reserve Pay and Personnel Management (RPPM) Clerk; Submarine Administrative Manager; Support Services Specialist
Personnel; Personnel Journeyman
What they do:
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
On the job, you would:
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.



  • administrative services
  • customer service

Arts and Humanities

  • English language


Basic Skills

  • listening to others, not interrupting, and asking good questions
  • reading work related information


  • changing what is done based on other people's actions
  • looking for ways to help people



  • communicate by speaking
  • listen and understand what people say


  • pay attention to something without being distracted


People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

  • Integrity
  • Attention to Detail
  • Cooperation
  • Self Control
  • Dependability
  • Adaptability/Flexibility


You might use software like this on the job:

Data base user interface and query software

  • Blackboard software
  • Yardi software Hot Technology

Medical software

  • Henry Schein Dentrix Hot Technology
  • MEDITECH software Hot Technology

Accounting software

  • Intuit QuickBooks Hot Technology
  • Sage 50 Accounting


Education: (rated 2 of 5)
high school diploma/GED or
associate's degree
usually needed

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Job Outlook

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