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Secretaries & Administrative Assistants

Also called: Administrative Assistant (Admin Assistant), Administrative Secretary (Admin Secretary), Office Assistant, Secretary

Where in the military? In the military: see titles from the Air Force, Army, Coast Guard, Marine Corps, or Navy.

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What they do:
Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
On the job, you would:
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Create, maintain, and enter information into databases.

Knowledge

Business
  • administrative services
  • customer service
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • communicate by speaking
  • communicate by writing
Attention
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Attention to Detail
  • Integrity
  • Cooperation
  • Dependability
  • Concern for Others
  • Self Control

Technology

You might use software like this on the job:

Enterprise resource planning ERP software Hot Technology
  • Microsoft Dynamics Hot Technology
  • SAP Hot Technology
Data base management system software
  • Apache Hadoop Hot Technology
  • Apache Hive Hot Technology
Operating system software
  • Handheld computer device software Hot Technology
  • Oracle Solaris Hot Technology

Education

Education: (rated 2 of 5)
high school diploma/GED or
associate's degree
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$36,630
$23,060
$56,010
Check out my state Local Salary Info Find Jobs

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See more details at O*NET OnLine about secretaries and administrative assistants.