
Computer Network Support Specialists
Also called: Network Engineer, Network Specialist, Network Technical Analyst, Network Technician
What they do:
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.
On the job, you would:
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
Knowledge
Engineering and Technology
- computers and electronics
- product and service development
Communications
- telecommunications
- multimedia
Business
- customer service
- management
Arts and Humanities
- English language
Skills
Basic Skills
- thinking about the pros and cons of different ways to solve a problem
- listening to others, not interrupting, and asking good questions
Problem Solving
- noticing a problem and figuring out the best way to solve it
People and Technology Systems
- thinking about the pros and cons of different options and picking the best one
- figuring out how a system should work and how changes in the future will affect it
Abilities
Verbal
- listen and understand what people say
- communicate by speaking
Ideas and Logic
- notice when problems happen
- use rules to solve problems
Personality
People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
- Cooperation
- Analytical Thinking
- Attention to Detail
- Dependability
- Integrity
- Adaptability/Flexibility
Technology
You might use software like this on the job:
Network monitoring software
Operating system software
Transaction security and virus protection software
Education
Job Outlook
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