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Waiters & Waitresses

Also called: Food Server, Server, Waiter, Waitress

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What they do:
Take orders and serve food and beverages to patrons at tables in dining establishment.
On the job, you would:
  • Take orders from patrons for food or beverages.
  • Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Knowledge

Business
  • customer service
  • sales and marketing
Arts and Humanities
  • English language
Manufactured or Agricultural Goods
  • food production

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Attention
  • do two or more things at the same time
  • pay attention to something without being distracted
Endurance
  • exercise for a long time without getting out of breath

Personality

People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
  • Dependability
  • Attention to Detail
  • Self Control
  • Cooperation
  • Stress Tolerance
  • Social Orientation

Technology

You might use software like this on the job:

Web page creation and editing software
  • Facebook Hot Technology
Instant messaging software
  • Blink
Point of sale POS software
  • Hospitality Control Solutions Aloha Point-of-Sale
  • Intuit QuickBooks Point of Sale

Education

Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Get started on your career:

Find Certifications Find Licenses Apprenticeship.gov

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$26,000
$17,840
$45,910
Check out my state Local Salary Info Find Jobs

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See more details at O*NET OnLine about waiters and waitresses.