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Hosts & Hostesses, Restaurant, Lounge, & Coffee Shop

Also called: Greeter, Hospitality Coordinator, Host, Hostess

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What they do:
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
On the job, you would:
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.


  • customer service
Arts and Humanities
  • English language


Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
  • looking for ways to help people
  • understanding people's reactions


  • communicate by speaking
  • listen and understand what people say
  • pay attention to something without being distracted


People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Social Orientation
  • Concern for Others
  • Cooperation
  • Self Control
  • Stress Tolerance
  • Initiative


You might use software like this on the job:

Data base user interface and query software
  • Avenista Table Reservations
  • GuestBridge Reserve
Point of sale POS software
  • Hospitality Control Solutions Aloha Point-of-Sale
Spreadsheet software
  • Microsoft Excel Hot Technology


Education: (rated 1 of 5)
no high school diploma/GED or
high school diploma/GED
usually needed

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
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See more details at O*NET OnLine about hosts and hostesses, restaurant, lounge, and coffee shop.