Hosts & Hostesses, Restaurant, Lounge, & Coffee Shop
Buffet Hostess, Greeter, Host, Hostess
What they do:
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
On the job, you would:
- Provide guests with menus.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Greet guests and seat them at tables or in waiting areas.
Knowledge
Business
- customer service
- sales and marketing
Arts and Humanities
- English language
Manufactured or Agricultural Goods
- food production
Math and Science
- arithmetic, algebra, geometry, calculus, or statistics
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Social
- looking for ways to help people
- understanding people's reactions
Abilities
Verbal
- communicate by speaking
- listen and understand what people say
Attention
- do two or more things at the same time
Personality
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Cooperation
- Stress Tolerance
- Self Control
- Dependability
- Social Orientation
- Adaptability/Flexibility
Technology
You might use software like this on the job:
Spreadsheet software
- Microsoft Excel
Point of sale POS software
- Hospitality Control Solutions Aloha Point-of-Sale
Data base user interface and query software
- Avenista Table Reservations
- Reservation software
Education
Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed
no high school diploma/GED
usually needed
Job Outlook
Bright
New job opportunities are very likely in the future.
Explore More
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- Fast Food & Counter Workers
- Food Servers, Nonrestaurant
- Locker Room, Coatroom, & Dressing Room Attendants
- Waiters & Waitresses
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See more details at O*NET OnLine about hosts and hostesses, restaurant, lounge, and coffee shop.