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Counter & Rental Clerks

Also called: Counter Clerk, Rental Agent, Rental Sales Representative, Video Clerk

What they do:
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.
On the job, you would:
  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.

Knowledge

Business
  • customer service
  • administrative services
Arts and Humanities
  • English language
Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Ideas and Logic
  • notice when problems happen
  • order or arrange things

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Attention to Detail
  • Dependability
  • Self Control
  • Cooperation
  • Integrity
  • Stress Tolerance

Technology

You might use software like this on the job:

Data base user interface and query software
  • Database software
  • Oracle software
Spreadsheet software
  • Microsoft Excel Hot Technology
Electronic mail software
  • Microsoft Outlook Hot Technology

Education

Education: (rated 2 of 5)
high school diploma/GED or
bachelor's degree
usually needed

Job Outlook

Average Outlook
New job opportunities are likely in the future.
Salary
$27,290
$19,130
$49,270

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