Order Clerks
Also called: Materials Specialist, Order Clerk, Sales Assistant, Warehouse Clerk
What they do:
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
On the job, you would:
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Receive and respond to customer complaints.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Business
Arts and Humanities
Engineering and Technology
Communications
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Basic Skills
Social
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Verbal
Ideas and Logic
Visual Understanding
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People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
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You might like a career in one of these industries:
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See more details at O*NET OnLine about order clerks.