Computer, Automated Teller, & Office Machine Repairers
Copier Technician (Copier Tech), Field Engineer, Field Service Engineer, Service Technician (Service Tech)
What they do:
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
On the job, you would:
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Reassemble machines after making repairs or replacing parts.
- Advise customers concerning equipment operation, maintenance, or programming.
Knowledge
Engineering and Technology
- computers and electronics
- mechanical
Business
- customer service
- sales and marketing
Arts and Humanities
- English language
Communications
- multimedia
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- thinking about the pros and cons of different ways to solve a problem
Problem Solving
- noticing a problem and figuring out the best way to solve it
Abilities
Verbal
- listen and understand what people say
- communicate by speaking
Hand and Finger Use
- put together small parts with your fingers
- hold or move items with your hands
Ideas and Logic
- notice when problems happen
- order or arrange things
Personality
People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
- Attention to Detail
- Dependability
- Cautiousness
- Perseverance
- Integrity
Technology
You might use software like this on the job:
Electronic mail software
- Email software
- Microsoft Outlook Hot Technology
Presentation software
- Microsoft PowerPoint Hot Technology
Data base user interface and query software
- ServiceNow Hot Technology
- Structured query language SQL Hot Technology
Education
Education: (rated 1 of 4)
high school diploma/GED or
certificate after high school
usually needed
certificate after high school
usually needed
Job Outlook
Below Average
New job opportunities are less likely in the future.
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See more details at O*NET OnLine about Computer, Automated Teller, & Office Machine Repairers.