When a bank’s ATM fails, a department’s favorite copier breaks, or a worker’s computer crashes, work is disrupted, and customers are frustrated. Computer, automated teller, or ATM, and office machine repairers install equipment, and get it back up and running when the pressure is on. These machine repairers install and repair computers, word processing systems, and ATMs, as well as office equipment such as copiers, printers, and fax machines. They order parts and interpret complex manuals and diagrams to conduct regular service and repairs. The nature of this work requires that repairers travel from customer to customer, machine to machine, so many of their working hours may be spent on the go, in vehicles or on foot, sometimes transporting machinery with them for installation or repair. Most computer, ATM, and office machine repairers work 40 hours or more per week. Positions typically need an associate’s degree or a technical certification.
What they do:
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
On the job, you would:
Reassemble machines after making repairs or replacing parts.
Converse with customers to determine details of equipment problems.
Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
Engineering and Technology
computers and electronics
mechanical
Business
customer service
Arts and Humanities
English language
Basic Skills
listening to others, not interrupting, and asking good questions
thinking about the pros and cons of different ways to solve a problem
Problem Solving
noticing a problem and figuring out the best way to solve it
Verbal
listen and understand what people say
communicate by speaking
Hand and Finger Use
put together small parts with your fingers
hold or move items with your hands
Ideas and Logic
notice when problems happen
order or arrange things
People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
Attention to Detail
Analytical Thinking
Independence
Dependability
Persistence
Initiative
You might use software like this on the job:
Electronic mail software
IBM Notes
Microsoft Exchange
Presentation software
Microsoft PowerPoint
Operating system software
Linux
UNIX
associate's degree or certificate after high school usually needed
Get started on your career:
New job opportunities are less likely in the future.
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