Certification: Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
One Microsoft Way, Redmond, WA 98052-6399
Microsoft Dynamics 365 Customer Service Functional Consultants build CX solutions that are fast, agile, and leverage AI to drive actionable insights that anticipate customer needs.
- More than two years of education or training after high school required?
- No
- More than two years of work experience required?
- No
- Oral or Written Exam Required?
- Yes
Third Party Exam Center
Microsoft certification exams are administered by Pearson VUE
external site.
Product/Equipment
A product/equipment certification tests for knowledge about the use of proprietary software or hardware products. This classification is used primarily for computer-related companies such as IBM, CISCO, HP, etc.