Pharmacy Aides

When a pharmacy technician or aide says they’ll give you a taste of your own medicine, you have nothing to worry about. Pharmacy technicians help pharmacists dispense prescription medication to customers or health professionals. They receive written prescriptions and confirm their accuracy, and can measure and package medications, and label prescriptions. Technicians answer customers’ basic questions, and track lists of meds they receive. They may also process medical insurance forms. Pharmacy aides record and store deliveries of supplies and medications, and may accept prescriptions to be filled. They greet customers and provide basic information about their medications. They usually run the cash register in the pharmacy, and also prepare labels and keep the pharmacy area tidy. Many pharmacy technicians and aides work full time, and may work irregular shifts at 24-hour pharmacies. Technicians may enter the field by earning an associate’s degree, taking a short-term pharmacy technician program, or gaining work experience to develop the needed skills. Most, but not all, states require licensure and certification for pharmacy technicians. Pharmacy aides generally need a high school education, and train on the job. As the face of the pharmacy, pharmacy technicians and aides need customer service skills and a strong eye for detail. Ensuring customers receive the correct medication —in a timely fashion— is essential to our health care system.