When shoppers enter a store, they expect to find what they need easily and in ample supply. It's the job of sales floor stock clerks to make sure that items for sale are arranged for customers' ease and convenience. When merchandise arrives at a store, stock clerks unpack it, inspect the order for damage and accuracy, and then move it to the retail area, lifting heavy boxes as needed. They often mark items with price stickers or inventory control codes to keep track of what's sold. Using their creativity, clerks put items on shelves, in cases, bins or on tabletops to attract customers and keep merchandise organized. Stock clerks often help customers too, finding or packing items, answering questions and on occasion ringing up sales. A high school diploma or equivalent is expected for most stock clerk positions, and on-the-job training is usually provided. Part-time hours are common, often during off-peak shopping hours, such as early morning and late evening. With training and experience, sales floor stock clerks may advance to higher paying supervisory or purchasing positions.
What they do:
Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.
On the job, you would:
Complete order receipts.
Answer customers' questions about merchandise and advise customers on merchandise selection.
Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
Business
customer service
Arts and Humanities
English language
Basic Skills
listening to others, not interrupting, and asking good questions
reading work related information
Social
looking for ways to help people
Verbal
listen and understand what people say
communicate by speaking
Hand and Finger Use
hold or move items with your hands
keep your arm or hand steady
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
Attention to Detail
Dependability
Cooperation
Integrity
Independence
Stress Tolerance
You might use software like this on the job:
Enterprise resource planning ERP software
Oracle JD Edwards EnterpriseOne
SAP software
Word processing software
Google Docs
Microsoft Word
Electronic mail software
Email software
Microsoft Outlook
high school diploma/GED or some college usually needed
Get started on your career:
New job opportunities are very likely in the future.
In the military:
see titles from the Air Force, Army, Coast Guard, Marine Corps, or Navy.
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