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Fast Food & Counter Workers

Also called: Cafe Server, Cafeteria Server, Food Service Assistant, Food Service Worker

Where in the Navy? In the Navy: Culinary Specialist; Culinary Specialist (Submarine); Leading Culinary Specialist; Retail Services Specialist; Submarine Culinary Specialist; Submarine Leading Culinary Specialist

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What they do:
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
On the job, you would:
  • Communicate with customers regarding orders, comments, and complaints.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Accept payment from customers, and make change as necessary.

Knowledge

Business
  • customer service
  • sales and marketing
Manufactured or Agricultural Goods
  • food production
  • manufacture and distribution of products
Safety and Government
  • public safety and security
Arts and Humanities
  • English language

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Attention
  • do two or more things at the same time

Personality

People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
  • Self Control
  • Dependability
  • Adaptability/Flexibility
  • Cooperation
  • Attention to Detail
  • Initiative

Technology

You might use software like this on the job:

Spreadsheet software
  • Microsoft Excel Hot Technology
Computer based training software
  • Quizlet
Point of sale POS software
  • Foodman Home-Delivery
  • Plexis Software Plexis POS

Education

Education: (rated 1 of 5)
no high school diploma/GED or
high school diploma/GED
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$25,100
$18,230
$32,250
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See more details at O*NET OnLine about fast food and counter workers.