Secretaries & Administrative Assistants

conventional interests greet customers computer telephone material appropriate personnel database operate equipment file

Administrative Assistant (Admin Assistant), Administrative Secretary (Admin Secretary), Office Assistant, Secretary

Where in the military? Select a military branch to see samples.
Administration; Administration Manager; Aviation Resource Management Craftsman; Cyber Defense Operations; Cyber Defense Operations Apprentice, Expeditionary Communications; Cyber Defense Operations Apprentice, Security Operations; Cyber Defense Operations Craftsman, Enterprise Operations; Cyber Defense Operations Helper, Enterprise Operations; Cyber Defense Operations Journeyman, Enterprise Operations; Executive Assistant to the Chief Master Sergeant of the Air Force
Unit Supply Specialist
Personnel Administration Specialty; Public Affairs Specialist; Yeoman
Administrative Specialist; Artillery Electronics Technician; Artillery Systems Technician; Assault Amphibious Vehicle (AAV)/Assault Combat Vehicle (ACV) Repairer/Technician; Electrician; Ground Command and Control (C2) Operations NCO; Ground Operations Specialist; Heavy Ordnance Vehicle Repairer/Technician; Light Armored Vehicle (LAV) Repairer/Technician; Marine Air Ground Task Force (MAGTF) Planning Specialist
Administrative Assistant; Administrative Supervisor; Aviation Administrator; Flag Officer Writer; Office Support Specialist; Religious Program Specialist; Reserve Medical Administration Technician (RMAT); Submarine Administrative Assistant; Submarine Administrative Office Supervisor; Yeoman
Administration; Administration Apprentice; Administration Craftsman; Administration Helper; Administration Journeyman; Administration Manager; Administration Superintendent; Enlisted Aide
What they do:
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
On the job, you would:
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Create, maintain, and enter information into databases.

Knowledge

Business

  • administrative services
  • customer service

Arts and Humanities

  • English language

Engineering and Technology

  • computers and electronics

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal

  • communicate by speaking
  • communicate by writing

Attention

  • pay attention to something without being distracted

Personality

People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

  • Attention to Detail
  • Integrity
  • Cooperation
  • Dependability
  • Concern for Others
  • Self Control

Technology

You might use software like this on the job:

Enterprise resource planning ERP software

  • Microsoft Dynamics Hot Technology
  • Oracle PeopleSoft Hot Technology

Data base user interface and query software

  • Blackboard software
  • Yardi software Hot Technology

Video conferencing software

  • Cisco Webex Hot Technology
  • Zoom Hot Technology

Education

Education: (rated 2 of 5)
high school diploma/GED or
associate's degree
usually needed

Get started on your career:

Find Training
Find Licenses
Apprenticeship.gov

Job Outlook

Bright
New job opportunities are very likely in the future.
Local Salary Info
Find Jobs
See more details at O*NET OnLine about secretaries and administrative assistants.