First-Line Supervisors of Food Preparation & Serving Workers
Dietary Supervisor, Food Service Supervisor, Kitchen Manager, Restaurant Manager
What they do:
Directly supervise and coordinate activities of workers engaged in preparing and serving food.
On the job, you would:
- Resolve customer complaints regarding food service.
- Train workers in food preparation, and in service, sanitation, and safety procedures.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Knowledge
Business
- customer service
- management
Arts and Humanities
- English language
Manufactured or Agricultural Goods
- food production
- manufacture and distribution of products
Education and Training
- teaching and course design
Skills
Basic Skills
- keeping track of how well people and/or groups are doing in order to make improvements
- talking to others
Social
- changing what is done based on other people's actions
- teaching people how to do something
Resource Management
- selecting and managing the best workers for a job
- managing your time and the time of other people
Abilities
Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- use rules to solve problems
Attention
- do two or more things at the same time
- pay attention to something without being distracted
Personality
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Leadership Orientation
- Social Orientation
- Cooperation
- Dependability
- Attention to Detail
- Stress Tolerance
Technology
You might use software like this on the job:
Spreadsheet software
- Microsoft Excel
- Restaurant Operations & Management Spreadsheet Library
Word processing software
- Evernote
- Microsoft Word
Point of sale POS software
- Intuit QuickBooks Point of Sale
- ParTech PixelPoint POS
Education
Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed
no high school diploma/GED
usually needed
Job Outlook
Bright
New job opportunities are very likely in the future.
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You might like a career in one of these industries:
See more details at O*NET OnLine about First-Line Supervisors of Food Preparation & Serving Workers.