First-Line Supervisors of Food Preparation & Serving Workers

food equipment customer enterprising supply decision making personal service quality standard

Cafeteria Manager, Dietary Supervisor, Food Service Supervisor, Kitchen Manager

What they do:
Directly supervise and coordinate activities of workers engaged in preparing and serving food.
On the job, you would:
  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  • Resolve customer complaints regarding food service.
  • Compile and balance cash receipts at the end of the day or shift.



  • customer service
  • management

Manufactured or Agricultural Goods

  • food production
  • manufacture and distribution of products

Arts and Humanities

  • English language

Education and Training

  • teaching and course design


Basic Skills

  • keeping track of how well people and/or groups are doing in order to make improvements
  • talking to others


  • changing what is done based on other people's actions
  • looking for ways to help people

Resource Management

  • selecting and managing the best workers for a job
  • making spending decisions and keeping track of what is spent



  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • notice when problems happen
  • use rules to solve problems


  • do two or more things at the same time
  • pay attention to something without being distracted


  • add, subtract, multiply, or divide


People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Stress Tolerance
  • Dependability
  • Cooperation
  • Leadership
  • Self Control
  • Integrity


You might use software like this on the job:

Spreadsheet software

  • Microsoft Excel Hot Technology
  • Restaurant Operations & Management Spreadsheet Library

Word processing software

  • Evernote
  • Microsoft Word Hot Technology

Point of sale POS software

  • Intuit QuickBooks Point of Sale
  • ParTech PixelPoint POS


Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Get started on your career:

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Job Outlook

New job opportunities are very likely in the future.
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