Sales Managers

sale product service enterprising sales customer complaint marketing customer coordinate information

District Sales Manager, Sales Director, Sales Manager, Sales Vice President (Sales VP)

What they do:
Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
On the job, you would:
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.
  • Resolve customer complaints regarding sales and service.
  • Review operational records and reports to project sales and determine profitability.

Knowledge

Business

  • sales and marketing
  • customer service

Arts and Humanities

  • English language

Education and Training

  • teaching and course design

Communications

  • multimedia

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Social

  • talking people into changing their minds or their behavior
  • bringing people together to solve differences

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • use rules to solve problems
  • come up with lots of ideas

Math

  • add, subtract, multiply, or divide
  • choose the right type of math to solve a problem

Memory

  • remember words, numbers, pictures, or steps

Personality

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Initiative
  • Integrity
  • Adaptability/Flexibility
  • Dependability
  • Leadership
  • Stress Tolerance

Technology

You might use software like this on the job:

Customer relationship management CRM software

  • Oracle Eloqua
  • Salesforce software Hot Technology In Demand

Data base user interface and query software

  • Airtable
  • Yardi software Hot Technology

Enterprise resource planning ERP software

  • Microsoft Dynamics Hot Technology
  • Oracle PeopleSoft Hot Technology

Education

Education: (rated 4 of 5)
bachelor's degree or
associate's degree
usually needed

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Job Outlook

Average
New job opportunities are likely in the future.
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