Document Management Specialists
Also called: Business Process Analyst, Business Records Manager, Document Control Manager, Records Manager
Produced by CareerOneStop
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Every organization, public or private, needs secure data storage. Data warehousing specialists and document management specialists configure data storage systems to keep data both accessible and safe. Data warehousing specialists start by gaining an understanding of what data their customers need to store, and how they want to access it. Then they design data warehouses to securely store their customer’s data. Their systems often need to allow batch loading of large amounts of data, such as a company’s payroll, sales, or purchasing records. These specialists develop detailed documentation, such as a description of data’s path from origin, formatting and structure specifications, where it’s stored, and who has access to it. They create procedures and rules so that different business groups can extract needed data. Document management specialists oversee an organization’s systems for capturing, storing, and destroying electronic records and documents. They make sure that documents can be accessed only by authorized individuals, and that master documents remain secure. Both roles test many functions of their systems regularly to ensure they operate accurately, and meet relevant industry regulations. Skills in data analysis and programming are needed to modify programs, and troubleshoot support for users. People in these positions may work more than 40 hours per week. Most positions require a bachelor’s degree, but some require only technical training or an associate’s degree.
What they do:Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents.
On the job, you would:
- Conduct needs assessments to identify document management requirements of departments or end users.
- Consult with end users regarding problems in accessing electronic content.
- Monitor regulatory activity to maintain compliance with records and document management laws.
Engineering and Technology
- computers and electronics
- customer service
Arts and Humanities
- English language
- reading work related information
- keeping track of how well people and/or groups are doing in order to make improvements
- noticing a problem and figuring out the best way to solve it
People and Technology Systems
- figuring out how a system should work and how changes in the future will affect it
- measuring how well a system is working and how to improve it
- read and understand what is written
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- order or arrange things
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Attention to Detail
- Analytical Thinking
You might use software like this on the job:
Document management software
Analytical or scientific software
- CAPSYS Capture
- EMC Captiva