Computer Systems Analysts

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Computer systems analysts learn an organization’s computer systems, and design improvements and fixes to help them run more efficiently. They focus on understanding the specific needs of the business so that their information technology, or IT, solutions expand the business’ capacity, while keeping computer systems running. Computer systems analysts research emerging technologies, analyze the costs and potential benefits of changes, devise ways to improve existing computer systems, and introduce new hardware and software to the organization. They also train end users to use new systems, and may even write the instruction manuals for them. Computer systems analysts may work directly for an organization or as consultants—typically for IT firms. They work in many organizations, including systems design companies, finance and insurance, and government. Their projects usually require collaboration with other employees and groups. Most systems analysts work full time, and overtime can be expected when projects require it. Consultants may need to travel to meet with clients. While most computer systems analysts have a bachelor’s degree in a computer-related field, a liberal arts degree may be acceptable if a candidate has programming or technical expertise. Some employers prefer applicants with a master's degree in business administration with a concentration in information systems.