Computer Network Support Specialists
Network Specialist, Network Technical Analyst, Network Technician, Systems Specialist
What they do:
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
On the job, you would:
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
Knowledge
Engineering and Technology
- computers and electronics
- product and service development
Communications
- telecommunications
- multimedia
Business
- customer service
- management
Arts and Humanities
- English language
Skills
Basic Skills
- thinking about the pros and cons of different ways to solve a problem
- listening to others, not interrupting, and asking good questions
Problem Solving
- noticing a problem and figuring out the best way to solve it
People and Technology Systems
- thinking about the pros and cons of different options and picking the best one
- figuring out how a system should work and how changes in the future will affect it
Abilities
Verbal
- listen and understand what people say
- communicate by speaking
Ideas and Logic
- notice when problems happen
- use rules to solve problems
Personality
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Cooperation
- Analytical Thinking
- Attention to Detail
- Dependability
- Integrity
- Adaptability/Flexibility
Technology
You might use software like this on the job:
Operating system software
- Microsoft Windows Server
- UNIX Shell
Presentation software
- Microsoft PowerPoint
Network monitoring software
- WildPackets OmniPeek Network Analyzer
- Wireshark
Education
Education: (rated 4 of 5)
bachelor's degree or
associate's degree
usually needed
associate's degree
usually needed
Job Outlook
Bright
New job opportunities are very likely in the future.
Explore More
- Computer Network Architects
- Computer User Support Specialists
- Information Security Engineers
- Network & Computer Systems Administrators
- Software Developers
You might like a career in one of these industries:
See more details at O*NET OnLine about computer network support specialists.