Hosts & Hostesses, Restaurant, Lounge, & Coffee Shop
Greeter, Hospitality Coordinator, Host, Hostess
What they do:
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
On the job, you would:
- Provide guests with menus.
- Greet guests and seat them at tables or in waiting areas.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Knowledge
Business
- customer service
Arts and Humanities
- English language
Manufactured or Agricultural Goods
- food production
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Social
- looking for ways to help people
- understanding people's reactions
Abilities
Verbal
- communicate by speaking
- listen and understand what people say
Attention
- do two or more things at the same time
Personality
People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
- Optimism
- Social Orientation
- Cooperation
- Dependability
- Empathy
- Self-Control
Technology
You might use software like this on the job:
Spreadsheet software
- Microsoft Excel
Point of sale POS software
- Hospitality Control Solutions Aloha Point-of-Sale
Data base user interface and query software
- Avenista Table Reservations
- Reservation software
Education
Education: (rated 1 of 5)
no high school diploma/GED or
high school diploma/GED
usually needed
high school diploma/GED
usually needed
Job Outlook
Bright
New job opportunities are very likely in the future.
Explore More
- Dining Room & Cafeteria Attendants & Bartender Helpers
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- Food Servers, Nonrestaurant
- Hotel, Motel, & Resort Desk Clerks
- Waiters & Waitresses
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