First-Line Supervisors of Housekeeping & Janitorial Workers
Also called: Facilities Manager, Head Custodian, Housekeeping Supervisor, Maintenance Supervisor
Produced by CareerOneStop
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Whether it’s a billion-dollar company or a world-renowned hospital, facilities must be clean and functional for organizations to get their work done. Janitors and building cleaners keep many types of buildings clean, orderly, and in good condition. Janitors and building cleaners use a variety of manual and mechanical tools in their work. Some have a range of duties beyond cleaning; they may work outdoors… mowing lawns, sweeping walkways, and removing snow… and monitor a building’s heating and cooling systems to ensure they function properly. Some make minor electrical and plumbing repairs. They have different job titles in some facilities: Building superintendents maintain residential buildings, and may help collect rent and show vacancies to potential tenants. Custodians maintain institutions such as public schools and hospitals. Janitors spend the day walking, standing, or bending and may need to move heavy supplies and equipment. Since they have an above average rate of injuries and illnesses, workers are increasingly required to undergo safety training. Minor cuts, bruises, and burns are common. Most janitors work full time. Because office buildings are usually cleaned after office hours, many cleaners work evenings. Janitors in schools usually work during the day. When there is a need for 24-hour maintenance, as there often is in hospitals and hotels, janitors work in shifts.
What they do:Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
On the job, you would:
- Plan and prepare employee work schedules.
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Inspect work performed to ensure that it meets specifications and established standards.
- customer service
Education and Training
- teaching and course design
Arts and Humanities
- English language
Safety and Government
- public safety and security
- keeping track of how well people and/or groups are doing in order to make improvements
- talking to others
- understanding people's reactions
- changing what is done based on other people's actions
- noticing a problem and figuring out the best way to solve it
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- order or arrange things
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Self Control
- Attention to Detail
You might use software like this on the job:
Data base user interface and query software
Electronic mail software
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