Maids & Housekeeping Cleaners
Also called: Environmental Services Worker, Housekeeper, Housekeeping Aide, Housekeeping Laundry Worker
Produced by CareerOneStop
Video transcript: skip transcript
Maids and housekeeping cleaners keep things sparkling and sanitary, whether they work in a hotel, hospital, business, or home. While specific duties can vary greatly depending on the establishment, cleaners take responsibility for a space after others are done using it, or while they’re away, and return it to the state it needs to be in for guests, patients, and residents to be comfortable. Maids and housekeeping cleaners maintain many facilities in daily use: they make beds, replace linens, empty wastebaskets, wash dishes, and replenish supplies. When conditions are more seriously out of order, they may also order repairs and perform more in-depth cleaning such as shampooing carpets. They also report damage and thefts, and may supervise other workers. At hotels and hospitals, housekeeping cleaners often have responsibilities for a specific section of the facility, with duties such as keeping linens stocked and ordering supplies… whereas maids working in private households are more likely to perform errands or clean up by vacuuming, dusting and putting items away. Maids and housekeepers’ hours vary, ranging from full time, part time, to seasonal work schedules. Companies that contract out cleaning services may offer a variety of schedules and work environments. Maids and housekeeping cleaners do not usually require any formal education, although many have completed a high school diploma or equivalent.
What they do:Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
On the job, you would:
- Keep storage areas and carts well-stocked, clean, and tidy.
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- customer service
Arts and Humanities
- English language
Safety and Government
- public safety and security
- keeping track of how well people and/or groups are doing in order to make improvements
- looking for ways to help people
- changing what is done based on other people's actions
- exercise for a long time without getting out of breath
- communicate by speaking
- listen and understand what people say
People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
- Self Control
- Attention to Detail
You might use software like this on the job:
Electronic mail software
- Email software
Facilities management software
- Computerized maintenance management system CMMS